Products
What's in your wax melts and candles?
We use minimal ingredients: pure beeswax, coconut oil, and natural essential oils for fragrance. Dried flowers for decoration and scent. No paraffin, no mica minerals for colour.
Are your candles vegan?
No. Beeswax is the heart of much of what we make. We have great respect and love for bees, but the candles aren't suitable for a vegan choice. If you would like a plant-based product then please contact us for options like soya wax candles.
Will the beeswax change colour or texture over time?
Yes, gently. Pure beeswax can develop a soft white "bloom" on the surface, which is the natural waxes rising. It's a sign of quality, not spoiling. Warm the surface lightly with a hairdryer or your hand and the bloom melts back in. Colour may also depend on where our bees have foraged for pollen. Hue and tone can be a little different depending on the landscape.
Do you sell honey?
Honey will be coming to our shop. Sign up to our newsletter while the bees are busy preparing it. They will buzz you when it's ready.
Tell me about your wildflower seeds.
We sell a small range of bee-friendly UK wildflower mixes, for sunny patches, window boxes, or an afternoon with children and watering cans. They sow happily from early spring through to early autumn. Check the item on our shop page for sowing details, or read our sowing guide for more.
Can you put together a bespoke gift set?
Yes, gladly. We can pull together a parcel combining our work with a handwritten note. Email us with a rough idea (budget, occasion, anything to avoid) and we will gladly suggest options for you.
Looking after your purchase
How do I get the best burn from a beeswax candle?
Beeswax candles are clean-burning when looked after. Burn times depend on the size of the candle, so please see individual product pages for the specifics. For everything else (first burn, wick care, draughts, safety) see our guide to using candles and wax melts.
How do I use my beeswax wax melts?
Place a melt in a suitable wax burner, light a tealight beneath, or use an electric wax warmer if you prefer no open flame. Don't over-stack melts in your burner, and let the wax cool fully before handling. Full instructions and safety notes are in our guide to using candles and wax melts.
How do I look after a wooden piece?
Dust gently with a soft cloth. Once a year, wipe with a clean lint-free cloth and a touch of beeswax balm to keep the grain happy. Keep wood pieces out of direct sunlight and away from radiators to prevent drying or warping. If you use a wooden candle holder, always use a proper jar candle or a glass insert so wax doesn't touch the wood.
Orders & shipping
How quickly will you dispatch my order?
We dispatch within a day or so from Oxfordshire. We'll email you the tracking number the moment your parcel is on its way.
How much does UK shipping cost?
Royal Mail Tracked 48 is £3.95, and Tracked 24 is £5.95. UK orders over £40 ship free on Tracked 48. Full details on our Shipping & Returns page.
Do you ship internationally?
Not from this site. For US, Australia, New Zealand and Europe, look for us on Etsy where we list a selected range with international shipping enabled. The link will appear on the home page once that shop is live.
Returns
Can I return something if I change my mind?
Yes. UK Consumer Contracts Regulations give you 14 calendar days from receiving your order to cancel and return it. Send it back to us in saleable condition (unopened for any cosmetic items, on hygiene grounds) and we'll refund within 5 working days of receiving it. Return postage is your responsibility unless the item arrived faulty or damaged.
What if my order arrives damaged?
Email us a photo at [email protected] within 7 days and we'll either send a replacement or refund you in full, whichever you'd prefer. We cover return postage for damaged items.